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FAQ

Which iPhones and iPads are supported by BlockBear?

BlockBear requires iOS 9 and iOS devices with 64-bit processors, that means your device needs to be pretty recent.

  • iPhone 5s and newer
  • iPad Air and newer
  • iPad mini 2 and newer
What's with the strong requirements?

Well the content blocker functionality is new for iOS 9 and just isn’t supported on older OSes. Also, Apple has limited the blocker apps to devices with 64-bit processors. We suppose this is to ensure browsing stays speedy.

Does BlockBear work with browsers other than Safari (like Chrome)?

Nope. Apple limits the content blocker to Safari at the moment, only Mr. Cook knows the future.

What does Whitelisting do?

Adding a website to the whitelist instructs your BlockBear not to block anything from that website. You can whitelist sites directly from Safari (via Safari extension) or within the app directly. In the future, you'll be able to specify the blocks on the whitelists (ads/tracking/social) so you have a little more control.

Is BlockBear a one-time purchase or subscription?

It’s a one-time purchase, but you will keep getting list updates.

If I pay for TunnelBear, do I get BlockBear for free?

We are focused on making BlockBear a great app right now. We aren’t quite ready to announce any TunnelBear / BlockBear integration.

What is BlockBear’s position on disrupting content publishers ad revenue?

We think the Internet is better when everyone can browse privately and BlockBear has an important role in reducing website tracking. While we don’t like putting pressure on content publishers, we also think advertisers have a long way to go in how they collect and manage all of our data. Until then, we think BlockBear is a handy little Bear to keep your browsing a little bit more private.

The BlockBear switch is greyed out in Safari, how do I fix it?

So you installed BlockBear and you went into settings to enable it, but the BlockBear switch in Safari's preferences is greyed out (disabled). You probably enabled "Restrictions" for Safari. To disable Restrictions, follow these steps.

  1. Go to Settings > General > Restrictions and enter in your passcode.
  2. Scroll down to the Allowed Content section. Do you have any restrictions set for websites other than All? If so, you'll need to disable them in order to activate your BlockBear. (Alternatively, just turn Restrictions Off.)
  3. Return to Settings > Safari > Content Blockers.

You should now be able to turn on BlockBear in Safari content blocker settings. Once you've done so, you optionally can reenable your Restrictions (by going to Settings > General > Restrictions > Websites); the Content Blockers screen will be greyed out once more, but BlockBear will still be active.